At Oregon State University Student Health Services, we are committed to protecting students and staff.

In order to minimize the risk of exposure for our students and staff, we will continue to screen all who enter our facilities for symptoms of COVID-19. Screening includes:

  • having your tempera­ture taken

  • answering some questions concerning your possible exposure

All staff, patients and visitors who enter the building must wear masks at all times. Masks must be cloth or surgi­cal masks, and must cover the mouth and nose. We will provide a mask to visitors who do not have one.

Our providers will perform telehealth visits whenever feasible. We will continue to screen all individuals with symptoms* consistent with COVID by phone. During the telehealth visit, the provider will decide if tests for COVID or other infections such as strep throat or influenza are indicated. 

If tests are indicated, the provider will arrange for the student to visit the SHS lab area for testing. Most of our testing will be done outside, weather permitting, via a separate lab entrance on the south side of the building. 

Once the sample has been taken, students will be sent home or to their vehicle to await results. Our in-house rapid COVID Antigen, Influenza, or Strep test results should be available in an hour or less. Since SHS no lon­ger has a pharmacy, any prescriptions will be sent to an outside pharmacy.

SHS has reserved our former Urgent Care area for students with possible COVID infections. This area can be closed off from the rest of the building and has a separate entrance, so that those in other areas of the building are protected from exposure. Those who appear to have more se­rious symptoms such as difficulty breathing, chest pain or pressure, and/or decrease in mental function will be triaged to Good Samaritan Hospital Emergency Department. 

*Symptoms of COVID: Fever, Cough, Shortness of Breath, Sore Throat, Runny Nose or Congestion, Headache, Nausea and/or Vomiting, Diarrhea, Muscle or Body Aches, Extreme Fatigue, Loss of taste or smell.


All CADC Nutrition and Psychiatry appointments will be conducted by telehealth. Individuals accessing these services who feel they don’t have a confidential space should convey this to the medical receptionist making their appointment. Arrangements can be made for use of a private space in the MU, including use of a laptop if needed.



Most primary care visits will be performed by telehealth. If the provider determines that a pa­tient needs to be seen in person, they will arrange an appointment for that. Some conditions will need to be seen in person without a prior telehealth appointment.


Over the past several months, we’ve carefully reassessed our system of providing care for ur­gent medical problems. We have come up with a new process that should improve access and efficiency, as well as minimize student wait times. We ask that you be patient while we institute these changes. We appreciate any feedback patients can provide.

For most problems, the first step is a phone call to 541-737-9355. A receptionist will set up a telehealth or in person appointment as needed. Some calls may be transferred to a nurse, who will assess the urgency of the situation and arrange for the student to be seen in an appropriate time frame.

Those with truly serious problems like recent lacerations, significant acute injuries or allergic reactions will be accommodated immediately.