Payment and reimbursement
Fees for services not covered under the health fee will be billed to the student’s OSU account. The SHS insurance office will directly bill OSU-sponsored plans (Aetna Student Health or PacificSource Graduate Assistant Plan). All other insurances will be billed as a courtesy per student’s request, as long as a copy of the insurance card is provided prior to services and a signed Assignment of Benefits (AOB) has been received (students can also supply insurance plan information via the Patient Portal). SHS does not have contracts with other insurance plans and is considered an "out-of-network" provider. Students with non-OSU insurance plans should be aware that charges will still appear on their account after SHS has billed their insurance.
Please note that prescription charges will not be included in your billing as SHS Billing Office does not have access to those records. You will have to request those directly from the OSU Pharmacy.
If you have specific questions about billing procedures, call the SHS billing office at 541-737-2068; for questions about OSU Aetna coverage, call the SHS insurance office at 541-737-7600; for questions about PacificSource GTA coverage call the SHS insurance office at 541-737-7568.
Student Health Services Billing Office
110 Plageman Bldg
Corvallis, OR 97331
Student Health Services is not a participating provider for Oregon Health Plan and all non-OSU sponsored insurance plans. Students who are on the Oregon Health Plan and have paid the OSU health fee may still come to SHS for their office visits, which are covered by their OSU health fee. However, any additional services that incur a charge are the responsibility of the patient.