Policies and Guidelines

Student Health Services has a number of policies and guidelines to ensure that all students receive fair, confidential treatment.

Students have patient rights which include treatment with respect, consideration, dignity, and privacy. SHS staff pledges patient confidentiality. Patients have the right to know who is providing service, choose clinicians, and change clinicians.

As partners in health care, students have patient responsibilities to present accurate information about their illness or complaints in a manner that is cooperative. Patients are asked to keep appointments and to cancel with advance notice. Patients should comply with treatment plans and ask for clarification of information of instruction when needed.

Please review these guidelines and become familiar with SHS policies.

Immunizations, TB Screening, and Health History

Immunizations offer safe and effective protection from vaccine-preventable disease and safeguard the health of students and the community. This is especially true for students living in group housing on or off campus. By reducing cases and outbreaks of significant infectious diseases, Oregon State University’s required immunizations help students stay in class and achieve their academic goals.

Dates of completed immunizations should be submitted via the Patient Portal. If you are unable to access the online forms, you may also print the Health History Form (PDF) or International Health History Form (PDF) and submit the information by fax or mail. If you have not been immunized but are immune based on blood tests or having had the diseases, you must submit official documentation from your medical provider (personal physician, pediatrician or county health department) that you had the respective disease(s) or blood test results.

The immunization requirements are slightly different for domestic students and international students. Please see the appropriate web page:

Offsite clinics or programs may impose more stringent vaccination requirements as a prerequisite for student participation. OSU does not have control over these clinical sites’ decisions to do so.  Please contact your program regarding any additional health and vaccination requirements.

TB Screening Requirements

Students from countries identified as high TB risk are required to complete TB screening upon arrival at Oregon State. Students from exempt countries who have lived in a high-risk country for more than six (6) months are recommended to complete a TB screening as well. The TB screening will be available through OSU Student Health Services. In many cases, TB screening will be included in the new student orientation schedules as coordinated by INTO-OSU and OSU International Programs. The testing must be completed within the United States, so please do not pursue advance testing in your country prior to your arrival. If you are from one of the high-risk countries, please expect to complete your TB screening upon arrival at OSU.

Submitting Health History Form and Immunization Records

Please visit the Patient Portal to complete your Health History Form online.

To login to the Patient Portal:

  • User ID is your OSU Student ID number
  • Password is your date of birth (mm/dd/yyyy format... INCLUDE THE SLASHES)
  • You will be able to choose a new password after completing your first visit to the website.


(NOTE: a PDF of the Health History Form is available for download, to fax or mail in, as well.)

  • Fax: 541-737-9665 or
  • Mail to: Immunization Coordinator
    201 Plageman Building
    Corvallis, OR 97331

If you need to request records from a doctor or school, feel free to use this Authorization Form (PDF) to do so. You may complete this form and submit it directly to your health care provider, which will give them permission to send the information to Student Health Services directly.

If you are unable to provide proof of immunity to any or all of these diseases, you will be required to have either a blood test to measure your immunity (called a titer), and/or have the immunizations. Student Health Services can perform blood titers and administer the immunizations. Since titers can be very expensive and they may demonstrate your need to be immunized anyway, it is recommended that you simply take the immunizations. It is safe to have the immunizations even if you are already immune.

A hold will be placed on the registration process of non-compliant students attempting to register for their second term at OSU.

About Exemptions

Immunization requirements may be waived for students who have certain medical conditions or for non-medical reasons. Qualifying medical conditions may include pregnancy or breast feeding, diseases which lower resistance to infection, or present use of medications which lower resistance to infection. Non-medical exemptions include having a system of beliefs, practices or ethical values which prohibit the use of immunizations. Please be aware that waived students may be removed from classes if an outbreak of the disease occurs.

All students requesting medical immunization exemption are required to come to Student Health Services in person within two weeks of their first registered term in order to sign a waiver form and receive verbal and written information about the waiver.

If you are requesting an exemption for any of the required immunizations [MMR, Hepatitis B, Varicella, Tdap or Meningococcal (MCV4)] you must come to our office in Plageman 118 to complete 1) the Immunization Requirement Waver form and 2) the Vaccine Education Certificate. Our nurse will help you with this process.

To learn more about waivers, call the Immunization Helpline at 541-737-7573 between 9 a.m.-5 p.m., Monday-Friday.

For additional questions about immunization requirements, contact the Immunization Coordinator by phone (541-737-7573) or e-mail immunizations@oregonstate.edu.

Student Health Services
Immunization Coordinator
201 Plageman Bldg.
Corvallis, OR 97331
immunizations@oregonstate.edu
Fax: 541-737-9665

Related Links

Domestic Student Immunization Requirements

Measles, Mumps and Rubella (MMR)

Entering domestic students born on or after January 1, 1957, must have:

  • Two doses of measles vaccine given at least 30 days apart on or after the first birthday or physician documentation of measles disease or a lab test documenting immunity to measles disease.
  • Two doses of mumps vaccine given at least 30 days apart on or after the first birthday or physician documentation of mumps disease or a lab test documenting immunity to mumps disease.
  • One dose of rubella vaccine given on or after the first birthday or a lab test documenting immunity to rubella disease.

Meningococcal

Students under the age of 22 must provide documentation of one dose of meningococcal quadrivalent (MCV4) received on or after turning 16 years old.

Varicella (beginning Spring Term 2016)

Varicella (chickenpox) immunization is required for all students. Date of disease is also accepted.

Tetanus-Diphtheria-Pertussis (Tdap) (beginning Spring Term 2016)

Immunization for tetanus-diphtheria-pertussis (Tdap) dose received on or after 2005.

Hepatitis B (beginning Spring Term 2016)

Hepatitis B is required for all students. Date of disease is also accepted.

Submit your health information online at the Patient Portal. [If you are unable to access the online forms, you may also print the Health History Form (PDF) and submit it by mail or fax.]

For additional questions about immunization requirements, contact the Immunization Coordinator by phone (541-737-7573) or e-mail immunizations@oregonstate.edu.

Student Health Services
Immunization Coordinator
201 Plageman Bldg.
Corvallis, OR 97331
immunizations@oregonstate.edu
Fax: 541-737-9665

Related Links

International Student Immunization Requirements

Measles, Mumps and Rubella (MMR)

All international students entering OSU must have:

  • Two doses of measles vaccine given at least 30 days apart on or after the first birthday or physician documentation of measles disease or a lab test documenting immunity to measles disease.
  • Two doses of mumps vaccine given at least 30 days apart on or after the first birthday or physician documentation of mumps disease or a lab test documenting immunity to mumps disease.
  • One dose of rubella vaccine given on or after the first birthday or a lab test documenting immunity to rubella disease.

Meningococcal

Students under the age of 22 must provide documentation of one dose of meningococcal quadrivalent (MCV4) received on or after turning 16 years old.

Varicella (beginning Spring Term 2016)

Varicella (chickenpox) immunization is required for all students. Date of disease is also accepted, if documentation is provided.

Tetanus-Diphtheria-Pertussis (Tdap) (beginning Spring Term 2016)

Immunization for tetanus-diphtheria-pertussis (Tdap) dose received on or after 2005

Hepatitis B (beginning Spring Term 2016)

Hepatitis B is required for all students. Date of disease is also accepted, if documentation is provided.

OSU requires official documentation for all vaccines. According to Oregon law (OAR 333-050-0130), international students whose first dose of measles vaccine was received less than 30 days prior to attendance will have until the beginning of the second term to receive and provide documentation of your second dose.

The required health form may be completed online at the Patient Portal. In addition to the online health form you must also submit copies of your official immunization documentation by fax, mail or email PRIOR to arriving at OSU. [If you are unable to access the online forms, you may print the International Student Health History Form (PDF) and submit it by fax or mail.]

Student Health Services
Immunization Coordinator
201 Plageman Bldg.
Corvallis, OR 97331
immunizations@oregonstate.edu
Fax: 541-737-9665

For additional questions about immunization requirements, contact the Immunization Coordinator by phone (541-737-7573) or e-mail immunizations@oregonstate.edu.

TB Screening Requirements

Students from countries identified as high TB risk or who have lived in a high-risk country for more than six (6) months are required to complete TB screening upon arrival at Oregon State. The TB screening will be available through OSU Student Health Services. In many cases, TB screening will be included in the new student orientation schedules as coordinated by INTO-OSU and OSU International Programs. The testing must be completed within the United States, so please do not pursue advance testing in your country prior to your arrival. If you are from one of the high-risk countries, please expect to complete your TB screening upon arrival at OSU.

Related Links

Health Insurance Requirement for International Students and Dependents

All international students who are registered for at least 1 credit hour in Fall, Winter and/or Spring terms will be automatically charged for the OSU International Health Insurance. If a student has other insurance, he/she may submit a waiver and a summary of the insurance for approval no later than the last published date of open enrollment. If approved, the charge will be removed. To learn more about health insurance and how to use it, visit About Health Insurance.

OSU requires that all non-resident international students and their dependents (living in the United States) be covered by health insurance. The health insurance must meet federal, state and OSU requirements (OAR 576-025-0020). For more information on adding a dependent to your OSU health insurance, contact the Student Health Insurance office 541-737-7600.

Rights and Responsibilities

General Info

The most effective health care involves a cooperative relationship in which patients are seen as integral parts of the health care team. For this relationship to work, patients must understand that they have both rights and responsibilities. The following is an outline of these rights and responsibilities, intended to help our students/patients become more effective health care consumers - here at Student Health Services (SHS) and in the general health care community.

If you believe that your patient rights have been violated in any way at SHS, we encourage you to exercise your responsibility to inform someone who can do something about it! Please contact the Patient Health Navigator on the third floor (541-737-1999) if you have any concerns about your service and/or treatment.

What Are My Responsibilities

  1. It’s your responsibility to provide, to the best of your knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, allergies and other matters relating to your health.  Medications should include prescriptions and over the counter medicines, natural and herbal compounds, and dietary supplements. It is your responsibility to report unexpected changes in your condition to the responsible health care provider (“provider”)[HC1] and to indicate whether you clearly understand the proposed course of action and what is expected of you.
  2. It’s your responsibility to follow the treatment plan recommended by the provider, to keep scheduled appointments, or to cancel them in advance when you are unable to do so.
  3. You are responsible for informing your provider about any living will, medical power of attorney, or other directive that could affect your care.
  4. You are responsible for the health consequences if you refuse treatment or do not comply with the provider’s instructions.
  5. It is your responsibility to provide a responsible adult to transport you home and to remain with you as required by your provider.
  6. You are responsible for assuring that the financial obligations of your health care are fulfilled as promptly as possible.
  7. You are responsible for communicating questions about your diagnosis and treatment or other concerns about your care at SHS to your provider, the SHS Medical Director (541-737-9355), or the Patient Health Navigator (541-737-1999).
  8. You are responsible to behave respectfully toward all the health care staff and other patients and to adhere to the OSU Student Conduct Code.

What Are My Rights? 

  1. As an eligible student, you will be provided impartial access to treatment or accommodations that are available or medically necessary, regardless of your race, creed, national origin, sexual orientation, gender identity or expression, or sources of payment for care.
  2. You have the right to considerate, respectful care at all times and under all circumstances, with recognition of your personal dignity. 
  3. You have the right, within the law, to personal and informational privacy, including these rights:
    1. To refuse to talk with or consult anyone not officially connected with SHS, including SHS staff who are not directly involved in your care.
    2. To wear appropriate personal clothing and religious or other symbolic items, as long as they do not interfere with diagnostic procedures or treatment.
    3. To be interviewed and examined in surroundings designed to assure reasonable visual and auditory privacy.
    4. To have a person of your choosing present during a consultation, physical examination, treatment or procedure that is performed by a health professional. This includes the right not to remain disrobed any longer than necessary.
    5. To expect any discussion or consultation involving your case will be conducted discreetly and that persons not directly involved in your care will not be present without your permission.
    6. To have your medical record read only by people directly involved in your treatment or in monitoring its quality.
    7. To expect all communications and other records pertaining to your care, including the source of payment for treatment, be treated as confidential.
  4. You have the right to accessibility in accordance with the Americans with Disabilities Act.
  5. You have the right to know the identity and professional status of people providing services to you and to know which health care provider (“provider”) is primarily responsible for your care.
  6. You have the right to obtain, to the degree known, complete and current information concerning your diagnosis, evaluation, treatment and prognosis, communicated in terms you can understand, from the provider taking care of you. If you are incapacitated, this information will be provided to a person previously designated by you or to a legally authorized advocate.
  7. If you do not fully speak or understand English, you have the right to access an interpreter. 
  8. You have the right to reasonable informed participation in decisions involving your health care, based on a clear, concise explanation of your condition and all proposed technical procedures, including the possibility of any risks and/or problems related to recuperation and probability of success. You should not be subjected to any procedure without your consent given voluntarily and with competent understanding; you should be informed if there are medically significant alternatives for care or treatment.
  9. You have the right to be informed if SHS proposes to engage in or perform human experimentation or other research/educational projects affecting your care or treatment, and you have the right to refuse to participate in any such activity.
  10. You may change primary care providers at SHS, and you have the right to consult with a specialist at your own expense.
  11. You have the right to refuse treatment to the extent permitted by law. If your refusal of treatment prevents the provision of care in accordance with professional standards, the providermay terminate his/her relationship with you upon reasonable notice 
  12. You have the right to request and receive an itemized and detailed explanation of your total bill for services rendered at SHS
  13. You are entitled to information about how to initiate, review and resolve patient complaints. This information is available upon request from the Patient Health Navigator (541-737-1999). 

Please do not hesitate to ask us any questions you may have. We look forward to working with you as you become a knowledgeable and empowered healthcare consumer.


 [HC1]The first time “provider” appears, I’ve set this definition up—here and in  WHAT ARE MY RIGHTS, because the poster has these two sections arranged in columns, and people might read them in different orders.

Registration Holds

The University can disallow you to register for the next term's classes for a variety of reasons - e.g., failure to pay fees or to comply with a university requirement. The process of disallowing you to register for classes is called "a hold." The specific department responsible for monitoring compliance with the policies it enforces determines whether a hold is appropriate. A student may therefore have holds placed by multiple departments if he/she is non-compliant in more than one area. Fortunately, holds can be removed quickly once you have documented that you are in compliance.

SHS is responsible for monitoring student compliance with health policies. If you fail to provide SHS with a completed health history form, proof of required immunizations or completed TB testing (if required) before the designated pre-registration period for next term's classes, SHS will enter a code into the Student Information System that will prevent you from registering. You can monitor your holds via the Student Online Services > Student Records > View Holds. Should this happen to you, call the Immunization Helpline (541-737-7573) or come directly to SHS to find out why we have placed the hold and what you must do to have it removed.

Why won't the Student Information System tell me why SHS has placed a hold on my registration?

All medical information about you is strictly confidential. Since the Student Information System is open, SHS cannot place confidential material into it and risk the possibility that someone other than you could access the information.

Privacy and Confidentiality

Confidentiality and privacy of student health information is of paramount importance at OSU Student Health Services. Student Health Services follows all applicable state and federal laws related to the disclosure of medical and mental health information, and applies the highest professional standards of care and privacy. No information about a student can be released to any third party without the student's permission to do so. Student Health Services employs staff who work directly with students in managing their health records and who specialize in information and data security. All staff, student employees and volunteers are routinely trained on confidentiality and security practices.

With a student's consent, Student Health Services may disclose information for the purposes of providing medical treatment and to bill the student's insurance company for services and treatment received. Student Health Services’ electronic medical record provides a highly secure Patient Portal, which can report test results to students, as well as provide secure messaging between the student and their health care provider.

In some circumstances Student Health Services providers may need to disclose health information without a student's written consent:

  • If necessary to protect the health and safety of the student or others
  • If the student reports current abuse or neglect of a vulnerable adult or child
  • As a result of a court order or subpoena  
  • To verify to the university whether the student has completed all mandatory immunizations
  • Other instances required by law, or that are timely and necessary to protect the health and safety of others. For example, certain communicable diseases will be reported to the Benton County Health Department.

Release of Medical Information

A patient can sign a release allowing SHS to discuss specific medical information with their parents, significant others or health care representatives. There is no limit to how many conditions or visits for which a student may authorize release of information. However, to protect patient privacy and the ability to make informed decisions about release of specific medical information, SHS will not accept “blanket” releases applying to future records, unless these are going to a medical entity.

Students can list a parent as an emergency contact on their electronic health information form. If the student seeks care at SHS and there is an emergency situation present, SHS staff may notify the person listed as the emergency contact. If the parent is not listed as the emergency contact they may not be contacted. If the student is receiving emergency care at the community ER or through an outside medical provider, that facility would issue the emergency contact.  

SHS encourages students to be in direct contact with their parents about their health situation. A student may call a parent from the clinician’s office, allowing the parent to speak directly with the clinician during the appointment.

Medical Excuse Policy

Oregon State University Student Health Services has a policy to not provide written excuses to explain a student’s absenteeism from classes or poor performance on examinations. This policy is consistent with our commitment to maintain patient confidentiality, encourage more appropriate use of health care resources, and support meaningful dialogue between teacher and student. Students are responsible to promptly notify instructors about absences caused by illness or injury.

A student who feels his/her situation deserves special consideration may make an appointment with the Director or designee to discuss other options.

Students who wish to request a withdrawal from a class or from the University need to follow the rules set forth by the University. Information about withdrawals can be obtained from the Registrar’s Office.

Dr. Jeff Mull, Director of Medical Services
Student Health Services

Advance Directive Information

An advance directive is a set of instructions that explain the specific health care measures a person wants if he or she should have a terminal illness or injury and become incapable of indicating whether to continue curative and life-sustaining treatment, or to remove life support systems. The person must develop the advance directive while he or she is able to clearly and definitively express him or herself verbally, in writing, or in sign language. It must express the person’s own free will regarding their health care, not the will of anyone else. It does not affect routine care for cleanliness and comfort, which must be given whether or not there is an advance directive.

In Oregon, the Health Care Decisions Act (ORS 127.505 - 127.660 and ORS 127.995) allows an individual to preauthorize health care representatives to allow the natural dying process if he or she is medically confirmed to be in one of the conditions described in his or her health care instructions. This Act does not authorize euthanasia, assisted suicide or any overt action to end the person’s life.

RELATED FORM: Advance Directive Form (PDF)

Requirements

Witnesses: Two adults, at least one of them not related to the person by blood or marriage nor entitled to any portion of the person’s estate, must witness or acknowledge the person’s signing the advance directive. The person’s attending physician, attorney-in-fact, and health care or residential staff may not serve as witnesses.

Health Care Instructions: These may either be general, or relate to the four specific conditions outlined below. However, general instructions, such as the person never wishes to be placed on life support, may be too vague and not provide for a situation in which an accident or emergency requires that the person be placed on life support temporarily. Specific instructions regarding the person’s wishes in each of the four scenarios listed below are preferred. Some hospitals’ social workers or chaplains will provide instructions and forms for advance directives. The patient’s physician can determine whether any of these four conditions apply:

  • Close to death: Terminal illness in which death is imminent with or without treatment, and where life support will only postpone the moment of death.
  • Permanently unconscious: Completely lacking an awareness of self and external environment, with no reasonable possibility of a return to a conscious state.
  • Advanced progressive illness: A progressive illness that will be fatal and is unlikely to improve.
  • Extraordinary suffering: Illness or condition in which life support will not improve the person’s medical condition and would cause the person permanent and severe pain.

Options

Health Care Representative: An advance directive can appoint someone who is at least 18 years of age to make medical decisions for the person when that individual is not able to do so. Among the decisions this health care representative can make is whether to withhold or remove life support, food or hydration. The health care representative and an alternate must sign the document, accepting their appointment. The patient should appoint a health care representative that he or she trusts completely. A patient can voluntarily revoke their appointment of a health care representative at any time. A general Durable Power of Attorney, which is for financial affairs, does not include authority to make health care decisions.

Special instructions and conditions: These can be inserted into the Health Care Plan or included for the health care representative as long as they don’t deal with the distribution of property.

Duration and changes: The advance directive can be designated in effect for a limited period of time. If not, it is in effect until the person revokes it in writing, or dies. A person can cross out words or add words to his or her advance directive to make it better express his or her wishes.

Source: Oregon Department of Consumer and Business Services

Emotional Support Animal Policy

Letters for emotional support animals

This Policy does not apply to service animals

Definitions:  An emotional support animal is a companion animal that provides therapeutic benefit to an individual with a mental or psychiatric disability.  The animal is part of the treatment plan for a person who meets the definition of disability under the Americans with Disabilities Act, the Fair Housing Act, and the Rehabilitation Act of 1973.  The animal would address specific functional limitations to allow the person to live independently.

Policy:  Increasing numbers of students request letters from our providers for their pets.  While we understand that a pet can be an important source of support during stressful times for many students, emotional support animals are not prescribed or specifically recommended by OSU SHS clinicians.  Therefore, the clinicians at OSU Student Health Services do not provide letters for emotional support animals.

Sometimes students seeking a letter have already made the decision to bring an animal into their housing without landlord knowledge or proper documentation and find that they need documentation quickly or they face fines, eviction or loss of the animal.  This is also not a situation under which our providers will write a letter.

If a mental health professional outside of OSU Student Health Services has prescribed or recommended an emotional support animal, they may be willing to write a letter that will meet the requirements.