Students

Welcome to Oregon State University!

This section of our website points you to important immunization requirements and information about Student Health Services, as well as the health insurance plans available to OSU students.

New Domestic Students

Welcome, new domestic students!

All incoming domestic students are required to submit health forms and provide proof of immunity against a variety of diseases. Failure to provide this information will result in a registration hold. You can complete these forms online via our Patient Portal.

Students who have lived in a high-risk country for more than 6 months are recommended to complete a TB screening in the United States. Please contact us if you would like to be screened at Student Health Services.

Most routine clinic visits are available for free. Refer to our fees section if you have any questions regarding fees for additional services such as lab work, X-rays, prescriptions and physical therapy.

We urge all students to maintain adequate health insurance coverage. SHS offers health insurance plans for students.

Infectious Diseases

OSU places high priority on preventing the spread of infectious diseases. To promote the health and well-being of the campus community, SHS offers preventive information on these diseases, as well as supplying any immunizations that are available for specific diseases.

Patient Portal

Student Health Services has an electronic medical record system which provides faster access to patient information and better communication with pharmacies regarding prescriptions. We have also developed a secure Patient Web Portal that allows you to electronically communicate confidentially with providers and submit the required health and immunization forms online.

If you have any chronic medical conditions or have ongoing prescription needs, we encourage you to make an appointment with a primary care provider early in your academic career.

Prior medical records are often helpful in transitioning your ongoing medical care to SHS while you are at the university. You should request that your current medical provider fax a copy of your pertinent records to: 541-737-9665.

Alternatively, the records can be mailed to: 

Oregon State University Student Health Services, Attn: Medical Records Department, 201 Plageman, Corvallis, OR 97331.

New International Students

Welcome, new international students!

Translation service is available at the clinic for more than 170 languages. SHS staff members access the translation line by way of speaker phone or conference call. The service is free and confidential.

If you become ill or injured while you are a student, call Student Health Services at 541-737-9355 to make an appointment. Usually office visits are free to students. You might need to pay for some services such as lab tests, X-rays, prescriptions, massage and physical therapy.

Health Coverage While Traveling

Students who are enrolled in OSU International Health Insurance are covered by On Call International if they get sick or injured when traveling. If you are at least 100 miles from OSU, or in another country, call On Call International as soon as possible by dialing 866-525-1956 (within the United States) or 603-328-1956 (outside the United States). On Call International cannot reimburse you for any medical expenses unless they are arranged, approved and provided by On Call International, so always call them first. For more information about staying safe and healthy while traveling, go to Travel Tips for International Students.

Sexually Transmitted Infections

STIs (Sexually Transmitted Infections) are infections that can be passed between people during sexual activities. They affect people of all ages and backgrounds. In the United States there are about 19,000,000 new cases each year. Half of these are among young people ages 15-24 years. Visit STIs and HIV for more information. 

Health insurance

All international students who are registered for at least 1 credit hour in Fall, Winter and/or Spring terms will be automatically charged for the OSU International Health Insurance. If a student has other insurance, he/she may submit a waiver and a summary of the insurance for approval no later than the last published date of open enrollment. If approved, the charge will be removed. To learn more about health insurance and how to use it, visit About Health Insurance.

OSU requires that all non-resident international students and their dependents (living in the United States) be covered by health insurance. The health insurance must meet federal, state and OSU requirements (OAR 576-025-0020). For more information on adding a dependent to your OSU health insurance, contact the Student Health Insurance office 541-737-7600.

Infectious Diseases

OSU places high priority on preventing the spread of infectious diseases. To promote the health of the campus community, SHS offers information on how to prevent disease, and information on immunizations that are available.

Patient Portal

Student Health Services has an electronic medical record system which provides faster access to patient information and better communication with pharmacies regarding prescriptions. We have also developed a secure Patient Web Portal that allows you to electronically communicate confidentially with providers and submit the required health and immunization forms online.

If you have any chronic medical conditions or have ongoing prescription needs, we encourage you to make an appointment with a primary care provider early in your academic career. Prior medical records are often helpful in transitioning your ongoing medical care to SHS while you are at the university. You should request that your current medical provider fax a copy of your pertinent records to: 541-737-9665. Alternatively, the records can be mailed to Oregon State University Student Health Services, Attn: Medical Records Department, 201 Plageman, Corvallis, OR 97331.

Veterans

Student Health Services welcomes military veterans!

We thank you for your service, and are ready to support and assist you in your health and wellness needs as you transition to being a student at OSU. If you are entitled to VA benefits, SHS is committed to work with you to coordinate medical care.

As an enrolled student, you are eligible to access our many services. Please take a few minutes to explore our site and learn about all that SHS has to offer. In addition to a wide range of clinical services, SHS also contributes educational information and wellness programming through its wellness team. The Plageman Building, where the health clinic is located, is also home to the Pharmacy operated by the OSU College of Pharmacy. Pharmacy services are available to registered students.

For detailed information regarding procedures and requirements related to utilizing your GI Bill benefits, as well as other valuable campus and community resources, please click here.

If you have specific questions, you can contact William Elfering, OSU Military and Veteran Resources Advisor, at 541-737-7662 or via email.

Assistance Regarding Homelessness

The Department of Veterans' Affairs (VA) has founded a National Call Center for Homeless Veterans hotline to ensure that homeless veterans or veterans at risk of homelessness have free, 24/7 access to trained counselors. The hotline is intended to assist homeless veterans and their families; VA medical centers; federal, state and local partners; community agencies; service providers; and others in the community.

To connect to a trained VA staff member, call 1-877-4AID VET (1-877-424-3838). For more information about the hotline, click here.

College of Veterinary Medicine Students

Congratulations on this new beginning!

Congratulations on this new beginning! For your own health and safety and for the safety of your peers and animal patients, the following are required upon admission to OSU & the OSU College of Veterinary Medicine.

College of Veterinary Medicine Health History Form

Complete, sign and submit the College of Veterinary Medicine Health History Form. This form must be completed and submitted to receive medical clearance.

Complete and sign: College of Veterinary Medicine Health History Form

Submission options:

By email to: professional.programs@oregonstate.edu

By mail to: 

Oregon State University Student Health Services
College of Veterinary Medicine Medical Entrance Requirements
Attention: Rabies Vaccine Clinic Head Nurse                    
201 Plageman Building
Corvallis, OR 97331

Or by fax to: 

Attention: Rabies Vaccine Clinic Head Nurse
Fax: 541-737-7236

OSU Health History and Immunization Forms

*Note: This is different than the Veterinary Medicine Health History Form.

You must also complete the general OSU Health History and Immunization forms before your first term. Please visit the Patient Portal to complete this requirement. If you are unable to use the online form, you may go to the forms section of our website and print the appropriate form to send along with your immunization records.

Submission options:

By email to: immunizations@oregonstate.edu  

By mail to: 

Oregon State University Student Health Services
Attention: Immunization Coordinator                    
201 Plageman Building
Corvallis, OR 97331

Or by fax to: 

Attention: Immunization Coordinator
Fax: 541-737-9665 

Required Additional Immunizations for the College of Vet Medicine

 Rabies Vaccine Series (must choose one of three options):

  • Submit dates indicating receipt of 3 shots by pre-exposure protocol (day 0, 7, 21-28).

OR

  • Submit a copy of medical records with the date and location/provider stamped or signed by an authorized healthcare agent indicating significant antibody titer by RFFIT testing (1:5).

OR

  • Attend all THREE rabies clinics through Student Health Services during Fall Term to receive the full vaccination series.Since the series is difficult for some students to obtain prior to coming to OSU, the entrance requirement for rabies can be completed at these special clinic dates. These dates will be coordinated with the College of Veterinary Medicine during the start of Fall Term. The opportunity to bill student insurance will be offered at the time of the vaccine clinic dates.

Additional Information

Animal Allergies:

Oftentimes, animal handlers may be unaware of an animal allergy until they are exposed to animals over time. If at any point in your studies you develop allergic symptoms or your current symptoms progress, please contact Jessica Ziegler at, 541-737-2724, who will then help coordinate an appointment at Student Health Services (covered by the student health fee).

Billing:

The College of Veterinary Medicine is offering a 25% off discount for vet students for the rabies series only. A Student Health Services billing department representative, Tami Chaput, will coordinate billing student insurances. Please bring your insurance card with you to the rabies clinic and email tami.chaput@oregonstate.edu for any further questions.

Student Health Services and Oregon State University sincerely appreciate your efforts in keeping you and the OSU community safe.

Common Healthcare Terms

We use words to describe and explain medical care and insurance that may be very confusing! Below are listed some definitions and explanations of important concepts and insurance terms. If you need further explanation, call the insurance office at 541-737-6748.

For additional information, the Student’s Guide to Health Insurance offers valuable information for students living independently for the first time, and for recent grads entering the workforce.

A-B                          C-I                           M-P                        S-U     

Accident: 

An unexpected event that causes injury.

Basic Medical Plan: 

Insurance coverage that pays agreed-on medical expenses up to a relatively low maximum. For example, an insurance maximum may be $50,000 lifetime benefit for each injury or sickness.

Benefits: 

The money the insurance company pays the health care provider for medical services to you if you become ill or injured.

Claim: 

A request by you for payment by the insurance company of medical expenses that are covered under the insurance policy. The provider of a medical service will usually file a claim for you.

Co-insurance: 

The amount (typically a percentage) you are obligated to pay for covered medical services after you’ve satisfied any co-payment or deductible required by your health insurance plan.

Co-payment: 

The set or fixed-dollar amount you are required to pay each time a particular medical service is used. A co-payment for services may be $10 per visit.

Coverage: 

The conditions for which the insurance company will pay.

Deductible: 

The cumulative amount that you must pay annually before benefits will be paid by the insurance company. If the insurance policy indicates a "$250 deductible," the insurance company pays as agreed after you pay the first $250.

Dependents: 

Your spouse and children.

Emergency: 

A severe medical condition which may include pain, loss of breathing or consciousness, heart attack, stroke, poisoning, convulsions or severe bleeding.

Exclusions: 

Conditions for which the insurance company will not pay; for example, cosmetic procedures are exclusions.

Explanation of Benefits (EOB): 

The statement you receive from the insurance company showing the services, amounts paid by the plan and total for which you are being billed.

Health Insurance Policy (coverage, plan):

Insurance to cover the costs or losses incurred if an insured person falls ill.

Identification Card: 

A card given to you that identifies you as being eligible for benefits. The card must be presented when seeking treatment.

Insurance: 

A system under which individuals, businesses and other organizations, in exchange for a premium, are promised payment for losses resulting from certain dangers as specified in a contract.

Insurance Company: 

An organization licensed to operate as an insurer.

Insurance Policy: 

The legal document issued by the company to the policyholder (Purdue) which outlines the terms and conditions of the insurance; also called a "contract."

Insured: 

A person or organization covered by an insurance policy.

Major Medical: 

A plan that provides much broader coverage than the basic medical plan up to a high limit. You may increase your coverage by paying an additional amount more than your basic premium.

Network:

A group of medical providers that are contracted with a specific insurance company for highest payment levels.

OSU Health Fee: 

Charged to all students, provides on-campus health clinic with clinician visits covered as part of the health fee, violence prevention programs, health promotion and education to the campus community.

Out-of-network care: 

Healthcare rendered to a patient outside of the health insurance company's network of preferred providers. In many cases, the health insurance company will not pay for these services.

Out-of-Pocket Costs: 

The total you pay out of your pocket for a policy year. These costs include the deductible, co-insurance and amounts considered by the insurance company to be above the "Usual and Customary charges."

Pharmacy: 

A business where drugs approved by a doctor are legally sold.

Pre-existing Condition: 

A medical condition that required treatment during a fixed period of time, usually 3 or 6 months, before you purchased your insurance policy.

Premium: 

The price you pay for your insurance policy.

Stop Loss: 

See "Out-of-Pocket Costs."

Usual and Customary Charges: 

(Also called "Reasonable and Customary Charges") The routine charge for a medical service by similar professional medical providers in the same geographical area. You may pay an amount above the Usual and Customary charge if a provider charges more than other providers for the same service.

Policies and Guidelines

Student Health Services has a number of policies and guidelines to ensure that all students receive fair, confidential treatment.

Students have patient rights which include treatment with respect, consideration, dignity, and privacy. SHS staff pledges patient confidentiality. Patients have the right to know who is providing service, choose clinicians, and change clinicians.

As partners in health care, students have patient responsibilities to present accurate information about their illness or complaints in a manner that is cooperative. Patients are asked to keep appointments and to cancel with advance notice. Patients should comply with treatment plans and ask for clarification of information of instruction when needed.

Please review these guidelines and become familiar with SHS policies.

Immunizations, TB Screening, and Health History

Immunizations offer safe and effective protection from vaccine-preventable disease and safeguard the health of students and the community. This is especially true for students living in group housing on or off campus. By reducing cases and outbreaks of significant infectious diseases, Oregon State University’s required immunizations help students stay in class and achieve their academic goals.

Dates of completed immunizations should be submitted via the Patient Portal.

If you are unable to access the online forms, you may also print the Health History Form or International Health History Form and submit the information by fax or mail. If you have not been immunized but are immune based on blood tests or having had the diseases, you must submit official documentation from your medical provider (personal physician, pediatrician or county health department) that you had the respective disease(s) or blood test results.

Starting in Fall 2017, vaccinations for meningococcal B will now be required for all incoming students.

TB Screening Requirements

  • Students from countries identified as high TB risk are required to complete TB screening upon arrival at Oregon State.
  • Students from exempt countries who have lived in a high-risk country for more than six (6) months are recommended to complete a TB screening as well. 

The TB screening will be available through OSU Student Health Services. In many cases, TB screening will be included in the new student orientation schedules as coordinated by INTO-OSU and OSU International Programs. The testing must be completed within the United States, so please do not pursue advance testing in your country prior to your arrival. If you are from one of the high-risk countries, please expect to complete your TB screening upon arrival at OSU.

Submitting health history form and immunization records

Please visit the Patient Portal to complete your Health History Form online.

To login to the Patient Portal:

  • User ID is your OSU Student ID number
  • Password is your date of birth (mm/dd/yyyy format... INCLUDE THE SLASHES)
  • You will be able to choose a new password after completing your first visit to the website.

(NOTE: a PDF of the Health History Form is available for download, to fax or mail in, as well.)

  • Fax: 541-737-9665 or
  • Mail to: Immunization Coordinator 
    201 Plageman Building 
    Corvallis, OR 97331

If you need to request records from a doctor or school, feel free to use this Authorization Form (PDF) to do so. You may complete this form and submit it directly to your health care provider, which will give them permission to send the information to Student Health Services directly.

If you are unable to provide proof of immunity to any or all of these diseases, you will be required to have either a blood test to measure your immunity (called a titer), and/or have the immunizations. Student Health Services can perform blood titers and administer the immunizations. Since titers can be very expensive and they may demonstrate your need to be immunized anyway, it is recommended that you simply take the immunizations. It is safe to have the immunizations even if you are already immune.

hold will be placed on the registration process of non-compliant students attempting to register for their second term at OSU.

About exemptions

Immunization requirements may be waived for students with qualifying medical conditions such as pregnancy, diseases which lower resistance to infection, or use of certain medications. Non-medical exemptions may be given for those with beliefs, practices or ethical values which prohibit immunizations. Be aware that you may be removed from classes if an outbreak occurs and you are unvaccinated against the disease.

Additional questions?

Pleasecontact the immunization coordinator at 541-737-7573, by e-mail or come to room 110, Plageman Building.

To request a waiver

If you are requesting an exemption for any of the required immunizations [MMR, Hepatitis B, Varicella, Tdap or Meningococcal (MCV4)] you must come to our office in Plageman 118 to complete 1) the Immunization Requirement Waver form and 2) the Vaccine Education Certificate. This form must be completed within the first 2 weeks of your first term on campus. One of our registered nurses will help you with this process.

To learn more

Call the Immunization Helpline at 541-737-7573 between 9 a.m. to 5 p.m., Monday through Friday.

Domestic Student Immunization Requirements

Required

Measles, Mumps and Rubella (MMR)

Entering domestic students born on or after January 1, 1957, must have:

  • Two doses of measles vaccine given at least 30 days apart on or after the first birthday or physician documentation of measles disease or a lab test documenting immunity to measles disease.
  • Two doses of mumps vaccine given at least 30 days apart on or after the first birthday or physician documentation of mumps disease or a lab test documenting immunity to mumps disease.
  • One dose of rubella vaccine given on or after the first birthday or a lab test documenting immunity to rubella disease.

Meningococcal MCV4

Students under the age of 22 must provide documentation of one dose of meningococcal quadrivalent (MCV4) received on or after turning 16 years old.

Meningococcal B

Students under the age of 26 must provide documentation of two doses of Bexsero or three doses of Trumenba. 

Varicella

Varicella (chickenpox) immunization is required for all students. Date of disease is also accepted.

Tetanus-Diphtheria-Pertussis (Tdap)

Immunization for tetanus-diphtheria-pertussis (Tdap) dose received on or after 2005.

Hepatitis B

Hepatitis B is required for all students. Date of disease is also accepted.

*While not required at this time, we highly recommended HPV and an annual flu shot.

Submit

Submit your health information online at the Patient Portal. [If you are unable to access the online forms, you may also find and print the health history form from our forms section and submit it by mail or fax.]

For additional questions about immunization requirements, contact the Immunization Coordinator by phone (541-737-7573) or e-mail immunizations@oregonstate.edu.

Student Health Services
Immunization Coordinator
201 Plageman Bldg.
Corvallis, OR 97331
immunizations@oregonstate.edu
Fax: 541-737-9665

International Student Immunization Requirements

Required

All international students entering OSU must have:

Measles, Mumps and Rubella (MMR)

  • Two doses of measles vaccine given at least 30 days apart on or after the first birthday or physician documentation of measles disease or a lab test documenting immunity to measles disease.
  • Two doses of mumps vaccine given at least 30 days apart on or after the first birthday or physician documentation of mumps disease or a lab test documenting immunity to mumps disease.
  • One dose of rubella vaccine given on or after the first birthday or a lab test documenting immunity to rubella disease.

Meningococcal MCV4

Students under the age of 22 must provide documentation of one dose of meningococcal quadrivalent (MCV4) received on or after turning 16 years old.

Meningococcal B

Students under the age of 26 must provide documentation of two doses of Bexsero or three doses of Trumenba. 

Varicella

Varicella (chickenpox) immunization is required for all students. Date of disease is also accepted, if documentation is provided.

Tetanus-Diphtheria-Pertussis (Tdap)

Immunization for tetanus-diphtheria-pertussis (Tdap) dose received on or after 2005

Hepatitis B

Hepatitis B is required for all students. Date of disease is also accepted, if documentation is provided.

*While not required at this time, we highly recommended HPV and an annual flu shot. 

TB screening requirements

Students from countries identified as high TB risk or who have lived in a high-risk country for more than six months must complete TB screening upon arrival at Oregon State. This screening is available through Student Health Services. In many cases, screening will be included in your new student orientation coordinated by INTO-OSU and OSU International Programs. Testing must be completed within the United States, so please do not pursue advance testing in your country. Instead, expect to complete your TB screening upon arrival at OSU.

Additional questions?

Contact the Immunization Coordinator at 541-737-7573 or by e-mail.

Official documentation is required for all vaccines. 

International students whose first dose of measles vaccine was received less than 30 days prior to attendance will have until the beginning of the second term to receive and provide documentation of a second dose.

The required health form is available online at the Patient Portal. You must also submit copies of your official immunization documentation by fax, mail or email prior to arriving at OSU.

If you are unable to access the online forms, please print the International Student Health History Form and submit it by fax or mail to:

Student Health Services
Immunization Coordinator
201 Plageman Bldg.
Corvallis, OR 97331
immunizations@oregonstate.edu
Fax: 541-737-9665

Health Insurance Requirement for International Students and Dependents

All international students who are registered for at least 1 credit hour in Fall, Winter and/or Spring terms will be automatically charged for OSU International Health Insurance.

If a student has other insurance, he/she may submit a waiver and a summary of the insurance for approval no later than the last published date of open enrollment. If approved, the charge will be removed. To learn more about health insurance and how to use it, visit About Health Insurance.

OSU requires that all non-resident international students and their dependents (living in the United States) be covered by health insurance. The health insurance must meet federal, state and OSU requirements (OAR 576-025-0020). For more information on adding a dependent to your OSU health insurance, contact the Student Health Insurance office 541-737-7600.

Rights and Responsibilities

The most effective health care involves a cooperative relationship in which patients are seen as integral parts of the health care team. For this relationship to work students should understand that they have both rights and responsibilities. The following is an outline of these rights and responsibilities, intended to help students become more effective health care consumers – here at Student Health Services (SHS) and in the general health care community.

If you believe that your patient rights have been violated in any way at SHS we encourage you to exercise your responsibility to inform someone who can do something about it. Please contact the Health Navigator and Patient Advocate (541-737-1999) or SHS Administrative Services (541-737-3106) if you have any concerns about your treatment here.

What Are My Rights?

  • As an eligible student, you will be provided impartial access to treatment or accommodations that are available or medically necessary, regardless of race, religion, national origin, color, ability, disability, age, sex, sexual orientation, gender identity or expression, marital status, genetic information, veteran's status or sources of payment for care. You have the right to considerate, respectful care at all times and under all circumstances, with recognition of your personal dignity.
  • You have the right, within the law to personal and informational privacy, including these rights:
    • to refuse to talk with or consult anyone not officially connected with SHS, including SHS staff who are not directly involved in your care.
    • to wear appropriate personal clothing and religious or other symbolic items, as long as they do not interfere with diagnostic procedures or treatment.
    • to be interviewed and examined in surroundings designed to assure reasonable visual and auditory privacy. This includes the right to have a person of your own gender present during a physical examination, treatment or procedure that is performed by a health professional of the opposite sex; and the right not to remain disrobed any longer than necessary to accomplish the medical purpose for which you were asked to disrobe.
    • to have an advocate of your choosing present during any consultation with, or exam by a practitioner.
    • to expect any discussion or consultation involving your case will be conducted discreetly and that persons not directly involved in your care will not be present without your permission.
    • to have your medical record read only by people directly involved in your treatment or in monitoring its quality.
    • to expect all communications and other records pertaining to your care, including the source of payment for treatment, be treated as confidential. SHS follows all applicable state and federal laws related to the disclosure of medical and mental health information.
  • You have the right to accessibility in accordance with the Americans with Disabilities Act.
  • You have the right to know the identity and professional status of people providing services to you and to know which practitioner is primarily responsible for your care.
  • You have the right to obtain from the practitioner responsible for coordinating your care complete and current information concerning your diagnosis (to the degree known), treatment and any known prognosis communicated in terms you can understand.
  • If you do not speak or understand English, you have the right to access an interpreter.
  • You have the right to reasonable informed participation in decisions involving your health care, based on a clear, concise explanation of your condition and all proposed technical procedures, including the possibility of any risks or problems related to recuperation and probability of success. You should not be subjected to any procedure without your voluntary, competent and understanding of consent; you should be informed if there are medically significant alternatives for care or treatment.
  • You have the right to be informed if SHS proposes to engage in, or perform human experimentation or other research/educational projects affecting your care or treatment, and you have the right to refuse to participate in any such activity.
  • You may change primary care providers at SHS, and you have the right to consult with a specialist at your own expense.
  • You have the right to refuse treatment to the extent permitted by law. If your refusal of treatment prevents the provision of care in accordance with professional standards, the practitioner may terminate his/her relationship with you upon reasonable notice.
  • You have the right to request and receive an itemized and detailed explanation of your total bill for services rendered at SHS.
  • You are entitled to information about the mechanism for initiation, review and resolution of patient complaints. This information is available upon request from the Director of Administrative Services, 541-737-4619.

What Are My Responsibilities?

  • It's your responsibility to provide, to the best of your knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications and other matters relating to your health. It is your responsibility to report unexpected changes in your condition to the responsible practitioner and to indicate whether you clearly comprehend a proposed course of action and what is expected of you.
  • It's your responsibility to follow the treatment plan recommended by the practitioner, to keep scheduled appointments or to cancel them in advance when you are unable to do so.
  • You are responsible for informing your provider about any living will, medical power of attorney, or other advance directive that could affect your care.
  • You are responsible for the health consequences if you refuse treatment or do not comply with the practitioner's instructions.
  • It is your responsibility to provide a responsible adult to transport you home if required by your provider.
  • It is your responsibility to ensure the financial obligations of your health care are fulfilled as promptly as possible.
  • You are responsible for communicating questions about your diagnosis and treatment or other concerns about your care at SHS to your practitioner, the Patient Health Navigator (541-737-7573) or the SHS Executive Director (541-737-7576).
  • You are responsible for acting in a respectful, considerate, and cooperative manner with SHS staff, as well as with other students.
  • You are responsible to adhere to the OSU Student Conduct Code. If at any time you threaten harm to self or others, campus security or law enforcement will be contacted immediately.

Please do not hesitate to ask questions – whether it is about the content of this document, your health care concerns or about Student Health Services. We look forward to working with you to become a knowledgeable and empowered health care consumer.

Registration Holds

The University can keep you from registering for the next term for a variety of reasons

Examples include failure to pay fees or comply with a university requirement.

The process of disallowing you to register for classes is called "a hold." The specific department responsible for monitoring compliance with the policies it enforces determines whether a hold is appropriate. A student may therefore have holds placed by multiple departments if he/she is non-compliant in more than one area. Fortunately, holds can be removed quickly once you have documented that you are in compliance.

SHS is responsible for monitoring student compliance with health policies. If you fail to provide SHS with a completed health history form, proof of required immunizations or completed TB testing (if required) before the designated pre-registration period for next term's classes, SHS will enter a code into the Student Information System that will prevent you from registering. You can monitor your holds via the Student Online Services > Student Records > View Holds. Should this happen to you, call the Immunization Helpline (541-737-7573) or come directly to SHS to find out why we have placed the hold and what you must do to have it removed.

Why won't the Student Information System tell me why SHS has placed a hold on my registration?

All medical information about you is strictly confidential. Since the Student Information System is open, SHS cannot place confidential material into it and risk the possibility that someone other than you could access the information.

Privacy and Confidentiality

Confidentiality and privacy of student health information is of paramount importance at OSU Student Health Services.

Student Health Services follows all applicable state and federal laws related to the disclosure of medical and mental health information, and applies the highest professional standards of care and privacy.

No information about a student can be released to any third party without the student's permission to do so. Student Health Services employs staff who work directly with students in managing their health records and who specialize in information and data security. All staff, student employees and volunteers are routinely trained on confidentiality and security practices.

Exemptions

With a student's consent, Student Health Services may disclose information for the purposes of providing medical treatment and to bill the student's insurance company for services and treatment received. Student Health Services’ electronic medical record provides a highly secure Patient Portal, which can report test results to students, as well as provide secure messaging between the student and their health care provider.

In some circumstances Student Health Services providers may need to disclose health information without a student's written consent:
  • If necessary to protect the health and safety of the student or others.
  • If the student reports current abuse or neglect of a vulnerable adult or child.
  • As a result of a court order or subpoena.
  • To verify to the university whether the student has completed all mandatory immunizations.
  • Other instances required by law; for example, certain communicable diseases must be reported to the Benton County Health Department.

Release of Medical Information

Under Oregon state law, release of medical records at Oregon State University is restricted by Oregon Revised Statutes H.B. 2305. This law specifically states that a valid authorization “must describe the information to be used or disclosed and that identifies the information in a specific and meaningful way.” Blanket authorizations to release “any and all identifiable information” and “prospective authorizations to release medical information” do not allow the patient to make an informed decision about releasing specific medical information and are not allowed under law.

What this means for parents and students is that students cannot sign a medical release form that allows SHS staff to talk to parents about their medical care over a prolonged or indefinite period of time. Some areas of campus are allowed to do this; however SHS must comply with state regulations regarding the release of medical information.

Students can sign a release allowing SHS staff to discuss specific medical issues. A student can also list a parent as an emergency contact on their electronic health information form. If the student seeks care at SHS and there is an emergency situation present, staff can and will notify the person listed as an emergency contact. If the parent is not listed as the emergency contact, they will not be called. However, if the student seeks care at the emergency room or with another medical provider, emergency contact notification must be done by that facility.

SHS encourages students to be in direct contact with their parents about their health situation. A student may also call a parent directly from the clinician’s office, allowing the parent to speak with the clinician directly at the time of the appointment.

Medical Excuse Policy

Oregon State University Student Health Services has a policy to not provide written excuses to explain a student’s absenteeism from classes or poor performance on examinations.

This policy is consistent with our commitment to maintain patient confidentiality, encourage more appropriate use of health care resources, and support meaningful dialogue between teacher and student. Students are responsible to promptly notify instructors about absences caused by illness or injury.

A student who feels his/her situation deserves special consideration may make an appointment with the Director or designee to discuss other options.

Students who wish to request a withdrawal from a class or from the University need to follow the rules set forth by the University. Information about withdrawals can be obtained from the Registrar’s Office.


Dr. Jeff Mull, Director of Medical Services
Student Health Services

Advance Directive Information

An advance directive is a set of instructions that explain the specific health care measures a person wants if he or she should have a terminal illness or injury and become incapable of indicating whether to continue curative and life-sustaining treatment, or to remove life support systems.

The person must develop the advance directive while he or she is able to clearly and definitively express him or herself verbally, in writing, or in sign language. It must express the person’s own free will regarding their health care, not the will of anyone else. It does not affect routine care for cleanliness and comfort, which must be given whether or not there is an advance directive.

In Oregon, the Health Care Decisions Act (ORS 127.505 - 127.660 and ORS 127.995) allows an individual to preauthorize health care representatives to allow the natural dying process if he or she is medically confirmed to be in one of the conditions described in his or her health care instructions. This Act does not authorize euthanasia, assisted suicide or any overt action to end the person’s life.

RELATED FORM: Advance Directive Form

Requirements

Witnesses: 

Two adults, at least one of them not related to the person by blood or marriage nor entitled to any portion of the person’s estate, must witness or acknowledge the person’s signing the advance directive. The person’s attending physician, attorney-in-fact, and health care or residential staff may not serve as witnesses.

Health Care Instructions: 

These may either be general, or relate to the four specific conditions outlined below. However, general instructions, such as the person never wishes to be placed on life support, may be too vague and not provide for a situation in which an accident or emergency requires that the person be placed on life support temporarily. Specific instructions regarding the person’s wishes in each of the four scenarios listed below are preferred. Some hospitals’ social workers or chaplains will provide instructions and forms for advance directives. The patient’s physician can determine whether any of these four conditions apply:

  • Close to death: Terminal illness in which death is imminent with or without treatment, and where life support will only postpone the moment of death.
  • Permanently unconscious: Completely lacking an awareness of self and external environment, with no reasonable possibility of a return to a conscious state.
  • Advanced progressive illness: A progressive illness that will be fatal and is unlikely to improve.
  • Extraordinary suffering: Illness or condition in which life support will not improve the person’s medical condition and would cause the person permanent and severe pain.

Options

Health Care Representative: 

An advance directive can appoint someone who is at least 18 years of age to make medical decisions for the person when that individual is not able to do so. Among the decisions this health care representative can make is whether to withhold or remove life support, food or hydration. The health care representative and an alternate must sign the document, accepting their appointment. The patient should appoint a health care representative that he or she trusts completely. A patient can voluntarily revoke their appointment of a health care representative at any time. A general Durable Power of Attorney, which is for financial affairs, does not include authority to make health care decisions.

Special instructions and conditions: 

These can be inserted into the Health Care Plan or included for the health care representative as long as they don’t deal with the distribution of property.

Duration and changes: 

The advance directive can be designated in effect for a limited period of time. If not, it is in effect until the person revokes it in writing, or dies. A person can cross out words or add words to his or her advance directive to make it better express his or her wishes.

Source: Oregon Department of Consumer and Business Services

Emotional Support Animal Policy

Letters for emotional support animals

This policy does not apply to service animals


Sometimes students seeking a letter have already made the decision to bring an animal into their housing without landlord knowledge or proper documentation and find that they need documentation quickly or they face fines, eviction or loss of the animal.  This is also not a situation under which our providers will write a letter.

If a mental health professional outside of OSU Student Health Services has prescribed or recommended an emotional support animal, they may be willing to write a letter that will meet the requirements. 

Definitions  

An emotional support animal is a companion animal that provides therapeutic benefit to an individual with a mental or psychiatric disability. 

The animal is part of the treatment plan for a person who meets the definition of disability under the Americans with Disabilities Act, the Fair Housing Act, and the Rehabilitation Act of 1973. 

The animal would address specific functional limitations to allow the person to live independently.

Policy 

Increasing numbers of students request letters from our providers for their pets.

While we understand that a pet can be an important source of support during stressful times for many students, emotional support animals are not prescribed or specifically recommended by OSU SHS clinicians.

Therefore, the clinicians at OSU Student Health Services do not provide letters for emotional support animals.

Managing Stress

Student Health offers a wide range of services to help students manage stress. Here is a summary of these services.

Acupuncture

Acupuncture draws on the body's own ability to heal itself, apparently stimulating that function in several ways. According to traditional Chinese medical theory, acupuncture balances the energy flow of the body. Each acupuncture point has well-defined functions for the restoration of health and harmony. While the mechanisms of action remain only partially understood, there is a significant body of research demonstrating the effects of acupuncture. (Additional charges apply.) Learn more about acupuncture.

Massage

Massage therapy is an age-old health practice that has become part of many OSU students' health and fitness routine. Students find that massage is a complement to other health services in promoting their health. Therapeutic massage can be a component of your health maintenance or wellness plan. (Additional charges apply.) Learn more about massage.

Health coaching

Health Coaching is informal, confidential meetings with a health educator that are designed to help students improve their overall health. Discussions focus on areas of desired improvement and goals associated with these areas. Health coaches help participants to develop an individualized health improvement plan in order to meet these goals. (No charge for students.) Learn more about health coaching.

Sleep

College students report at least two times as many sleep difficulties as the general population. This is of particular concern because poor sleep quality can cause increased tension, irritability, depression, confusion and lower life satisfaction. There is also strong evidence that getting adequate sleep can positively affect academic performance and GPA. Learn more about how to get a good night's sleep.

Tobacco cessation

Student Health Services offers one-on-one tobacco cessation services to students who are thinking about or have decided to quit using tobacco. These services focus on cigarettes, smokeless tobacco, cigars, hookahs, and other types of tobacco. Students can receive free nicotine gum or patches. (No charge for students.) Learn more about tobacco-cessation services.

Online Programs FAQ

Below are some of our most frequently asked questions. If you have a technical problem or question, please see if one of the answers below can resolve it. Otherwise please submit a Help Ticket. Your Help Ticket will be answered within 48 business hours.

Help Ticket Button

The program shows a blank screen or won’t let me advance—how can I fix this?

If you encounter this problem try one of the following:

1) Make sure you are on a laptop or computer; the programs do not work on tablets, iPads, or smart phones.

2) Try using Google Chrome or Mozilla Firefox for your browser-- some students use Internet Explorer and that browser doesn't work really well with the program.

3) Make sure your Java and/or Flash player are up to date

4) If none of these options fix your problem, there is technical support from EverFi at this webpage: http://support.everfi.com/sims/helpcenter/common/layout/SelfHelpHome.seam?inst_name=everfi

5) If EverFi does not help resolve your issue submit a Help Ticket.

I have a Grades Hold on my Student Account—how do I get that lifted?

The only way to remove the grades hold is to complete Part 1 and/or Part 2 of the course(s) assigned to you. Once you complete the required Part, the grades hold will be lifted from your account within 24 hours. This grades hold does not affect your ability to register for classes—it simply prevents you from seeing your grades. If the program says you have completed Part 1, are in “intersession”, or have completed Part 2 and you still have a grades hold, please submit a Help Ticket.

I accidentally put myself in the wrong student group

Please submit a Help Ticket to be placed into the correct group. You can still go through your assigned course(s) and no progress will be lost once administrators have placed you into the correct group. Please submit Help Ticket to request being placed into your correct group. 

I cannot log in

Please make sure you are usingthe link given to you in your invitation email. From there it will bring you to a page and ask you to enter your ONID username and the password associated with that account. If you have lost your link please submit a Help Ticket. Students should not share links with each other as each link is specific to the student it was given to.

What happens if I do not take the course(s) assigned to me?

Failure to complete each part of the required course(s) will result in a Grades Hold on students' OSU Student Account. The only way to lift this hold is to complete each part of the required courses. Once students complete the part of the course, the hold will be lifted from their account within 24 hours of completion.

I’m a first year student—why do I have to take AlcoholEdu?

Whether you choose to drink or not, the reality is that you will encounter alcohol at some point during your time at Oregon State University in some capacity.  It’s important that students understand the effects alcohol can have on individuals as well as our community in order to foster a safe, healthy, and welcoming community. 

I was assigned to take Haven--why do I have to take Haven?

Oregon State University's goal is to make all OSU students aware of how sexual violence is perpetrated and perpetuated and also provide students with a common language so we, as a community, can continue the conversation of sexual violence. All OSU students are part of our campus community, and therefore part of the change that we seek to initiate in Haven. Haven is one of many ways we are working to creating a healthy, safe, and welcoming environment for everyone.

I’m an older student and was assigned to take Haven Plus—why do I have to take this course?

You've come to Oregon State University to study, work, and make connections that will influence the rest of your professional life. These topics are not limited to your life at school and can impact anyone, anywhere, regardless of student status. All OSU students are part of our campus community and therefore part of the change that we seek to initiate with Haven Plus - you too can play a role in creating environments that are healthy, safe, and welcoming. 

I’m an Ecampus, OSU-Cascades Campus, or La Grande Campus Student—why do I have to take Haven Plus?

You've come to Oregon State University to study, work, and make connections that will influence the rest of your professional life. These topics are not limited to your life at school and can impact anyone, anywhere, regardless of student status. All OSU students are part of our campus community and therefore part of the change that we seek to initiate with Haven Plus - you too can play a role in creating environments that are healthy, safe, and welcoming.