How can I obtain an itemized billing statement to send to my insurance?
There are several ways to obtain an itemized billing statement. You may submit the request to the Billing Office by filling out the Itemized Billing Request form located on the SHS website under the Forms section. This request needs to include, your name, student ID #, what dates you were at Student Health that you want your billings for, where you would like us to send the billing back to, either your address or your parents, (we will not send this to your insurance company; unless a copy of the front and back of your insurance card is attached), and a signature. Another way is to come into the Billing Office on the first floor of Student Health, Room 110, with your student ID and we can print it out for you then. Please note, most billings are not available until 2-3 weeks after your appointment and it takes 1-2 weeks to process any billing request.
I have questions about my charges, who can I ask, and how?
If you have questions about your charges, you can contact the Billing Office at Student Health, Room 110, or by phone at 541-737-2068.
How can I pay my bill?
Currently Student Health can accept payments in the form of check, cash or debit/credit. We can only accept payment for charges related to Student Health and/or Insurance premiums; all other student-related fees needs to be paid through the cashier’s office at Kerr Administration.
Does the itemized billing statement include all information needed to bill my insurance?
The itemized statement includes diagnosis code (ICD-9) with description and procedure (CPT) codes with description clinician name, office name and address, tax ID number, and the amount of the charges, as well as the information we use to identify you at Student Health (i.e. your name, address, and ID number). You will need to either enclose a copy of your insurance ID card, or fill out a claim form to send with the Itemized Billing Statement to ensure your insurance company can locate you in their system. It is also helpful for the insurance company to include your date of birth.
I was involved in a motor vehicle accident and I don’t know how to submit my charges to the insurance.
Please contact the Billing Office so that we can help you navigate the process for billing your appropriate insurance. Please have both your auto and medical insurance on hand. We may need you to come to our office to sign a medical release.
I was hurt at work and I filed a Worker’s Compensation claim. I will be having services/have had services at Student Health. How will those bills be handled?
Please contact the Billing Office so that we can help you navigate the process for billing the appropriate insurance.